DCom :: Credentials

Organizations

Note: The sampling of organizations listed here are in alphabetical order, and do not reflect a chronology. The listing is meant to reflect experience with a variety of industries and sizes.

Bank of Montreal
British Columbia Human Resources Management Association
BC Pharmacy Association
BC Rail
Centre for Addictions Research of BC
Citizens Bank
Dominion Construction
Envision
Farm Credit Canada
GSW Water Products
Health Care Corporation of St. John’s (HCCSJ)
International Association of Business Communicators, BC Chapter
Insurance Corporation of BC (ICBC)
LifeScan Inc.
MacMillan Bloedel Limited
Manitoba Hydro
Northern Engineered Wood Products
Ontario Hospital Association (OHA)
Ontario Provincial Police (OPP)
Rogers Retail
Rogers Sugar
Shell Canada
St. Mary's Cement
TELUS
TimberWest
UMA
Vancity

Jean Douglas, M.A. Industrial/Organization Psychology, CHRP

Experience: HR / Communication consulting

In a nutshell:

13 years with Mercer Canada: responsible for design and conduct of employee surveys, focus groups and interviews
- served as lead Employee Survey Consultant in Canada for eight years (1993-2000)
Seven years with Hewitt Associates as Listening Leader in Canada:
- methodology lead for the Best Employers in Canada (BES) study (years 2001 - 2007) published annually in the Report on Business Magazine (Globe and Mail January edition)
- expert resource for employee research (design, conduct, analysis, advice, etc.)
Douglas Communications Inc: 2007 to present, Employee Engagement expert focusing on improving the workplace experience

Education:

MA in Industrial / Organizational Psychology, University of Guelph
BA in Psychology, University of Guelph

Professional Affiliations:

IABC (International Association of Business Communicators) and IABC/BC since 1993
- Served three terms on the Board of Directors 1996/97, 1997/98, 2000/01
- recipient of the IABC/BC Blue Wave Award of:
  - Excellence for Communication Research (2000)
  - Excellence for Communication Research (1999)
  - Merit for Communication Research (1998)
  - note: have not submitted an entry since 2000
BCHRMA (British Columbia Human Resources Management Association) since 1993
- Served two terms on the Board of Directors (Information and Technology portfolio) 1999 - 2001
- hold the designation of Certified Human Resources Professional (CHRP) since inception of designation in BC
CMC (Canadian Association of Management Consultants) since 1990
- member and prospective candidate for CMC designation

The information on the left-hand side of this page contains a partial list of organizations that I have had the pleasure of working with over the past two decades. The projects, the people I worked with, and the hundreds of employees that I connected with provided me with the stories, the experiences and desires that have enhanced and engaged me in my consulting career.

Workshops & Presentations

Presenter and/or co-presenter at:

Inclusion Works 2010: Workshop on Evidence-based Mapping of the Inclusion Continuum
2006 IABC¹ International Conference: half-day session on “Know what I think? Listening to employees”
2003-2005 Royal Roads University: guest speaker at final class of graduating HR certificate course on the topic of "Best Employers In Canada"
2000 IABC International Conference: “Leading Edge Communications Measurement” with Angela Sinickas.
IABC/BC (BC Chapter) one-day workshop on “Measuring Leading Edge Communication”.
BCHRMA² one-day workshop on “Tooling up to Talk” a workshop on the various components of employee communication.
IABC/BC: Panel member on "Conducting focus groups".
Facilitators Association of BC: “Conducting Employee Focus Groups”

¹ International Association of Business Communicators
² BC Human Resources Management Association

Teaching

Royal Roads University - mentor for student MBA candidate (2006)
Course Leader for University of Victoria’s Public Relations Certificate Program (Fall 2000) on Research and Evaluation.
Guest Speaker for Vancouver CEBS course on conducting employee benefit focus groups.